All purchases are final. We do not accept returns or offer refunds.

Please read the criteria below before proceeding. If your order qualifies under any of the exchange or return policies, please contact us within 7 days of delivery at sombraswim@gmail.com.

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Email Subject: [EXCHANGE/RETURN] – Your Full Name

Please include the following details in your email:

• Order Number
  
• Full Name used to place the order
  
• Item(s) you wish to exchange or return (including color and size)
  
• Reason for the request (e.g. size too small, faulty item)
  
• Preferred replacement size (for exchange requests)
  
• Clear photos of the item (for faulty item claims)
  

We accept one-time size exchanges only. Style changes are not permitted. Requests must be made within 7 days of delivery.

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To qualify, the item must be:

• Unworn and in excellent condition
  
• With original tags attached
  
• With the original hygiene sticker fully intact and unaltered. We reserve the right to decline exchanges where the sticker has been reapplied.
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Shipping fees for exchanges are shouldered by the customer.

Every piece is carefully inspected before shipment to ensure it meets our quality standards. If you receive a damaged, faulty, or incorrect item, please contact us within 7 days of delivery.

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Approved claims may be eligible for an exact replacement of the same style and size, subject to our team's assessment.

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Please note that normal wear and tear is not considered a manufacturing fault, including but not limited to:

• Fading of the inner size label
  
• Damage caused by sharp objects or contact with rough surfaces that may snag or tear the fabric